Inspect the item
Check the item after delivery and keep the order reference. Share clear photographs where they help explain the issue.
After delivery
Returns
Contact support promptly if an order is damaged, incorrect or otherwise unsuitable under the published policy.
Keep it in suitable condition
Approved returns may require the item to remain unused and include the supplied packaging or components.
Resolution
The available resolution depends on the reason, product condition and current store policy. Support will confirm the next step.